Fig Doesn’t Understand Discourse Account On Hold

Hey, love what you’re doing with Fig. Very impressed!

I just used Fig to sign up on Then, I tried to reply to an existing topic there. I got an error message from Fig saying there was a problem and perhaps the topic had been deleted or locked. That was not the case.

I finally figured out from the website that my account there is on temporary hold pending staff review.

I realize that this isn’t a Fig issue per se. But you might want to think about an error message that makes it more clear what’s happening when an account is on hold if that’s possible.

Thanks for making Fig!

Welcome to Fig @marclafountain and thank you for to reporting this issue.

Sorry for that frustrating experience. We will take a look at it.

1 Like